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Sponsored by Lorman Education
Only registered attendee will receive continuing education credit.
Product ID: 400550
 
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Dealing With Difficult Patients

Live Webinar
July 12, 2017
1:00 pm ET (12 pm CT, 11 am MT, 10 am PT)
1 hour
Live Webinar$99Register Now
Can't Attend?   Audio & Reference Manual$99Add to Cart

Learn valuable techniques to better handle difficult interactions with patients.

Growing health care demands nationally exacerbate the challenges in excellent communication among providers and between providers and patients. The cost of higher patient acuity, fewer resources, and frustrated health care consumers can lead to difficult moments for providers and patients alike. This topic provides the care provider and the health care administrator perspectives on difficult interactions between people, ways to prevent and mitigate challenging interactions, and several tools to use when facing these difficult interpersonal communications. The purpose of this topic is for you to come away with a reframed perspective on difficult interactions and with renewed optimism and confidence to handle challenging interpersonal interactions.

Registration

Live Webinar$99Register Now
Can't Attend?   Audio & Reference Manual$99Add to Cart