Five Reasons Physicians Hate Their EMR System

Healthcare Training Resource
June 3, 2014 — 1,474 views  
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Medical professionals face significant challenges in managing electronic medical records (EMRs). EMRs face significant regulations, such as the Health Insurance Portability and Accountability Act (HIPAA) privacy provisions. Medical secretaries may be at risk for entering the wrong information in complex EMR systems, and doctors may misinterpret data within these systems. 

Problems with EMR Systems

Medical professionals face many issues in using EMR systems. One of the biggest concerns that medical professionals face is the inefficiency of EMR systems. An EMR system may be cumbersome to use, and medical professionals may need to spend hours to enter information into it. New workers may be unable to navigate the complexities of an EMR system. 

Another risk in using EMR systems is that medical professionals may enter erroneous information for a patient’s file. If a medical professional accidentally enters the wrong information, a doctor may misinterpret the patient’s medical history. He or she may prescribe the wrong medication for the patient. 

Other EMR frustrations that medical professionals face are that EMR systems take away from doctor-patient interactions. Because most EMR systems are run on laptops, a medical professional cannot effectively collaborate with a patient about his or her healthcare.

Solutions to Make EMR Systems Better

EMR systems can become better if alternative technology is used. If medical professionals begin to use portable iPads for recording patient data, they may be able to effectively collaborate with them. A medical professional may be able to interview a patient who is bedridden or disabled. 

Also, technology may need to provide for better organization of medical and psychotherapy notes in the future. HIPAA regulations currently mandate that medical professionals can only discuss certain information with patients. If notes are better organized, medical professionals may have an easier time in determining which information they may discuss with patients. 

EMR systems may also need to provide greater protection of patient information in the future. Currently, many employees of medical providers are frustrated by the ways in which patient information is purchased and sold by various medical entities. Greater encryption of EMR software may be required in the future to provide added protections for patient information.

Medical professionals often have no voice in being able to change the way in which EMR systems are created. This is another major issue in the healthcare field. Medical professionals need to have a greater voice in the development of EMR systems. Healthcare attorneys may also have valuable input to share in the development of EMR systems. Because healthcare attorneys likely have a thorough understanding of the HIPAA regulations, they may be able to determine whether an EMR system has been created in accordance with these regulations. Medical professionals need to have a way in which they can communicate their suggestions for the improvement of EMR systems. 


EMR systems still require many changes in order to adhere to HIPAA regulations in the future. Medical professionals and attorneys need to have a greater say in how electronic medical records are managed so that the information of patients can be protected.

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